Refund Policy

Eligibility:
Returns are accepted only for items that are visibly defective or damaged upon receipt.

Unboxing Video:
To help us provide the best customer support, please record an unboxing video with a 360° view of the package and its contents upon delivery.

Return Process:
1.⁠ ⁠Contact our support team at jewelsbyloveratti@gmail.com within 3 days after receiving your order.

2.⁠ ⁠Submit your unboxing video to help us assess the issue and expedite your return.

Refunds:
Refunds will be processed only after we have received and inspected the returned item. The original shipping fee will not be refunded.